The Valley Shiners Window and Exterior Cleaning

Privacy Policy

Effective Date: March 1, 2026

Valley Shiners respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

1. Information We Collect

We may collect the following personal information:

  • Name

  • Address

  • Email address

  • Phone number

  • Service details

  • Payment information (processed through secure third-party providers)

We may also collect before-and-after photos of service areas for documentation and marketing purposes. No personally identifiable information will be shared without consent.

2. How We Use Your Information

We collect and use personal information to:

  • Provide requested services

  • Schedule appointments

  • Communicate regarding services

  • Process payments

  • Issue invoices and receipts

  • Improve our services

  • Share marketing content (where consent has been provided)

3. Consent

By providing your personal information to Valley Shiners, you consent to its collection and use for the purposes outlined above.

You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Payment Processing

Payment information is processed through secure third-party providers. Valley Shiners does not store full credit card information on its own servers.

5. Storage & Security

We take reasonable steps to protect personal information using appropriate administrative, technical, and physical safeguards.

Personal information is stored only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Disclosure

We do not sell or rent personal information.

We may disclose personal information to:

  • Service providers assisting with business operations (e.g., accounting software, payment processors)

  • Legal or regulatory authorities if required by law

7. Access & Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate.

Requests may be made by contacting us at the information below.

8. Marketing Communications

We may send occasional service-related or promotional communications.

You may opt out at any time by contacting us or using the unsubscribe link where applicable.

9. Cookies & Website Data

Our website may use cookies or analytics tools to improve user experience and understand website traffic.

You may disable cookies in your browser settings.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Valley Shiners
Email: hello@valleyshiners.com
Phone: 778-802-4067